Moncler Women Outlet Belted Puffer Knit Detail White

1) When you buy our product.please choose the correct size.Because of your negligence caused the problem size , we will not be responsible.

2) We'll check all the packages before sending out, and won't send a package which has defect.

3) After sending out, we'll tell you the tracking number as soon as possible, then you can use it to check on the website.

4)You do not need to worry about whether or not the package can pass the custom successfully. We cooperate with the shipping company to help costumers finish custom procedures. And you usually don’t need to pay any tax. So far, the Customs declaration percentage of our products has reached 100%.

5) If the situation happens that you receive a damaged one because of shipping, please don't worry and tell us, we'll send a new one to you for free. Please keep the damaged product and help to send it back to us. We'll pay the shipping cost.

6) Within 30 days, defected products are allowed to exchange to a new one for free. If it exceeds 30 days or the warranty period, free repair service is offered. Prior to returning any item, please notify us your reasons via email and attach the pictures of defected products too. We will reply you our return address within one day.

Shipping to Alternative Addresses:

In an effort to prevent fraudulent orders, we require all first time orders to ship to the credit card billing address. Due to the nature of online transactions, it is not possible for us to perform face-to-face verification of the information provided. We allow any subsequent order to ship to a different address. If you need your first time order shipped to an alternate address, please contact your credit card company and have the alternate shipping address added as an authorized 'Ship To' address for our verification purposes.

Note:
1. If you provide wrong information about the address, leads to the items can not delivery successful, we need to reship the items; we will recharge the reshipping fee.At this situation, if you would like to cancel this order, we will charge the restocking fee.

2. When the items are signed by someone according to the record shown on the delivery system, we are supposed that you will receive the items. That is not our responsibility if the parcel is picked by anybody else, you can call your local post office to have a check.

3. The following factors may delay the delivery:The items you ordered is out of stock or need to custom-tailor, so we will take more time to prepare your products.Special days: Sometimes the factory or our office will be off, such as holidays and other reasons. So we need extra days to process the order.Climate or other reasons: Usually the total delivery is 6-8 working days, while as the climate or holiday reasons, the delivery will need more days.

If you can not find the answer you want from above, please remember we are always here to help whatever happens, email us at skismoncler@hotmail.com, we will attend to any matter and work together with you to resolve it, emails usually will be replied to you no more than 12 hours.